What Clients Want

Attorneys can be demanding. People, in general, can be persistent when they want something. At Professional Process Servers & Investigators, Inc., our number one goal is to please the client. In order to do this, we must keep in mind what the client wants from us. Below is a general infographic of what clients areContinue reading “What Clients Want”

More on what we Do

by: Johnelle Rodriguez Bugs. This is another name for listening devices that are used covertly. Our company, Professional Process Servers & Investigators, Inc., has the capability to electronically “sweep” for these bugs, and we do this for several large companies; they get swept twice a year. To be more specific, we have had high-profile individualsContinue reading “More on what we Do”

Why surveillance?

by: Johnelle Rodriguez White on rice. When we think surveillance, we think of the investigator being on top of the person of interest, not letting that person out of his sight. In movies and TV shows, we see detectives and officers going on high-speed chases and hiding out on tops of buildings with binoculars toContinue reading “Why surveillance?”

Communication Between Server and Client

Probably one of the most, if not the most, important aspects of service of process is communication. It all starts with the basics. The client reaches out to us, requesting service on an individual or a business. Along with the document, the client sends us specific instructions, such as whether this service should be attemptedContinue reading “Communication Between Server and Client”

What if we can’t get a paper served?

We are not perfect. Not every single paper we receive is going to get successfully served. Therefore, it is necessary to explore alternate routes when we run into problems. The infographics below show the procedures we follow for serving residences and businesses when our original attempts are unsuccessful.      

It’s not a pizza.

Who enjoys have documents served on them? My best guess is no one. This being said, the role of a process server is one that needs to be scrutinized by clients before they assign jobs to be served. Clients must understand that servers are not delivery guys. Servers are not delivering documents that people wantContinue reading “It’s not a pizza.”


by: Johnelle Rodriguez We are not stalkers. Sometimes, people have the misconception that process servers stalk individuals to try and obtain service or go on wild goose chases to create an encounter. It may even be perceived that servers disguise themselves as alternate personas to try and fool the individual being sought. Although servers doContinue reading “Deception”

Serving in a Gated Community

Did you know that, by law, those working at the entrances of gated communities must grant process servers entry to the property? According to Florida Statute 48.081 (7), “A gated residential community, including a condominium association or a cooperative, shall grant unannounced entry into the community, including its common areas and common elements, to a personContinue reading “Serving in a Gated Community”

It’s a constitutional right (to be notified).

We don’t serve papers for fun, and being threatened is less than enjoyable. If someone is being sued, he/she has a right to know. What recipients of service of process fail to sometimes understand is that process servers are in no way, shape, or form involved in the said case. Process servers only have oneContinue reading “It’s a constitutional right (to be notified).”

Are your medical records safe?

by: Johnelle Rodriguez Our medical records are confidential pieces of information that we do not disseminate for everyone to examine and gaze upon. These files are for our personal knowledge and use and for our doctors and specialists to look over in order to diagnose and treat us. Sometimes, these records are requested in theContinue reading “Are your medical records safe?”