Johnelle Rodriguez/Billing Specialist and Marketing & Communications Director

Johnelle Rodriguez began working at Professional Process Servers & Investigators, Inc. in July of 2015. Everyone who is hired starts in the receptionist position; however, after only two weeks, she was moved to our send-away department as our send-away clerk. She had experience in her previous employments of working with people, working unsupervised, and was able to learn the job quickly. In 2016, the position of billing specialist opened, and Johnelle was moved to that position immediately, as she had performed her other responsibilities with attention to detail and proficiency.

Johnelle holds a Bachelor of Science degree in Journalism from the University of Florida (Gainesville, FL), and previously earned her Associate of Arts degree from Santa Fe College in Gainesville, FL. Afterward, she moved back to Miami and worked a variety of jobs before coming to work for us. She has also earned her Master of Arts in Technical Communication degree, through an online program from Minnesota State University (Mankato, MN).

In completing her internship program with us as our marketing administrator, Johnelle was able to write several articles for our website, and more importantly, she created our blog. She has revamped our website and collaborated with Nancy, our vice president, to create new brochures. Johnelle has created several infographics and has designed a promotional program to expand our business. Johnelle has done such an exceptional job at this task that we made her the marketing & communications director after her internship. She works hard at keeping up with her daily tasks as billing specialist and now has added marketing creativity to her daily workload.

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