Owner and managing principal of Professional Process Servers & Investigators, Inc., Robert Fischer began his career with serving process in 1992. Prior to this, he was employed by the Central Intelligence Agency, serving in various overseas assignments. His highly-skilled training prepared him for all of the challenges that make up process serving. Because of his background, he has become a highly productive process server with one of the highest success rates in the country. He even received a Central Intelligence Agency Certificate of Exceptional Service, which speaks volumes to his ability to get the job done.
As an investigator, Bob has taken on assignments from a variety of clients, including well-known law firms, insurance companies, government agencies, and local celebrities. He specializes in background checks and locating hard-to-find witnesses. He conducts investigative services relating to: product liability, trademark infringement, auto accidents, and wrongful death cases and also performs surveillance. Other duties involve a wide range of disciplines, incorporating private investigative activities, intelligence-gathering with “sources and methods,” and developing substantive intelligence and human-intelligence gathering. Bob has specialized training in tradecraft and surveillance, small arms tactical weapons, tactical vehicle escape and evasion, hand-to-hand combat, specialized communications, cryptology, and interrogation.
Bob loves his job and the challenges it presents; and it shows. His reputation as an individual with creative style has earned him high standards in the community. He is well known and liked by his peers, and his knowledge of the Florida Statutes allows him to be quick on his feet in any given situation.
Nancy Fischer, Bob’s wife and owner/vice president of the company, is the designer of our methodical and effective office system. She is a former U.S. State Department Foreign Service employee. She has also served on the Women’s Executive Club’s Board of Directors and was a member of the National Association of Professional Women.
Nancy oversees a full staff of customer service representatives who are thoroughly trained in our industry and are ready to assist and answer questions. With extensive years of experience in this business, she has the knowledge to ensure the staff is fully equipped with what it needs to carry out its duties on a daily basis.
Our office recently celebrated 23 years of being in business.
Stacy, our manager, has been with us since 2012. She exhibits a vast knowledge of the business and runs our office thoroughly, making sure procedures run smoothly on a day-to-day basis.
Our process servers make up a team of approximately 10 to 15 fully trained, licensed and bonded men and women along with courthouse runners and couriers. We have several skilled and seasoned investigators who work with us as well.
Although we service all of Broward, Miami-Dade and Palm Beach counties, within our office, we have a send-away department that is responsible for sending services of process outside of the tri-county area. We are able to send these service to anywhere in the country and to select international destinations.
Stacy Rose/Office Manager
Stacy began working at Professional Process Servers & Investigators, Inc. in July of 2012. She had no background in service of process prior to her employment, but after six years in the industry, she has gained a wealth of knowledge in the legal field. Stacy is also a mother of two boys. She is a personable, self-motivated and disciplined worker who puts her all into pleasing our clients and making sure all requests and services are carried out as smoothly as possible. Most of all, she enjoys working with a wide range of individuals on a daily basis in an environment where teamwork plays a leading role. Although she is faced with a high volume of work on a daily basis, she always manages to get the job done successfully.
Terri McClure/Send-Away Billing Administrator and Assistant Manager
Terri began working at Professional Process Servers & Investigators, Inc. in July of 2013. She is originally from Gadsden, AL, and moved to Florida in 2008. She is happily married and loves cats. She has a passion for sports, more specifically soccer and college/pro football, and enjoys playing darts as an extracurricular activity. Terri is always eager to interact with people from different parts of the country, as she regularly communicates with them in her send-away position. She shows an outstanding ability to multitask in a sometimes chaotic environment and is patient with the difficult situations that occur on a normal basis.
Johnelle Rodriguez/Billing Specialist and Marketing & Communications Director
Johnelle began working at Professional Process Servers & Investigators, Inc. in July of 2015. She came into this business not knowing anything about the legal field and was previously unaware service of process even existed. Johnelle is most interested in writing as a form of communication and reaching out to people via written word. In her spare time, she enjoys physical activity, especially boxing for fitness purposes. She is a dedicated, detail-oriented and highly motivated individual who prides herself in being a quick learner. Gaining knowledge about a field that has so many avenues and concepts to be grasped is what drives her daily.
Jaymie Bulcourf/Send-Away Supervisor
Jaymie began working at Professional Process Servers in May 2015 as our receptionist. She came to us highly recommended from a legal assistant who had worked with her in a law firm as a receptionist. Jaymie quickly proved to us she was able to handle more than what the receptionist position was about. Her ability to learn quickly and pay attention to details made her a perfect candidate for our send-away department. In this department, she’s learned how to send out service of process to all parts of Florida and the rest of the United States. Jaymie has never met a stranger, and her friendliness and firmness in getting the job done has earned her the respect of other process-serving managers throughout the country. Jaymie has worked hard in this department and has earned the title of Send-Away Supervisor. She enjoys the challenge of the work, negotiates fair prices and gets the job done efficiently and promptly for our clients.
Jaymie is a devoted mother and spends her free time with her daughter and family. Jaymie is also an excellent cook and loves to make dishes she’s learned from her Argentinian grandmother and Japanese dishes she’s learned from her boyfriend’s mother. She is a generous person who assists anyone in-need both at work and on her off time. She enjoys the challenges of the job and is always ready and willing to rise up to meet them.